Understanding Document Security

The Owner, Shared, and Access Level fields of the Document / Add Documents help you manage the document's security.

  • Owner: The user who owns the document.
  • Shared: This specifies users who can view the document. Selecting No restricts the document to only client users.
  • Access Level: Determines which users / specific clients can view the document(s).

Understanding Share and Access Level Interactions

This chart shows a general overview of document access.

Shared Access Level Who can see the document?
No Public

  • All internal users with access to the matter

  • All corporate level document administrators

NOTE: For admin staff outside of the contact office, documents are only accessible from the Documents tab where they are attached. Documents are not accessible to non-admin staff outside of the contact office.

No Private
  • The document owner

  • All corporate level document administrators

  • Select office level document administrators with access to the matter (determined by matter office)

NOTE: For Admin / non-Admin staff outside of the contact office, documents are only accessible from the Documents tab where they are attached.

Yes Public
  • All internal users with access to the matter

  • All corporate level document administrators

  • Outside counsel users from all assigned firms

NOTE: For Admin / non-Admin staff outside of the contact office, documents are only accessible from the Documents tab where they are attached.

Yes Private
  • The document owner

  • All corporate level document administrators

  • Select office level document administrators with access to the matter (determined by matter office)

Yes Select Firm
  • All internal users with access to the matter

  • All corporate-level document administrators

  • Outside counsel users from the selected firm